Policy
Deposit Requirement
A non-refundable deposit of $20 is required at the time of booking. This deposit will be applied toward your service. If I do not receive the deposit, your appointment will not be scheduled.
Late Fee
If you are more than 15 minutes late for your appointment, a late fee of $15 will be added to your service charge. I’m flexible and understanding, so please call or message me in advance if you expect a delay.
If I’m coming to you and you make me wait 15 minutes, the same late fee applies.
Please note that the $15 late fee is in addition to your service cost and will not be applied toward your service.
Cancellation
I understand that plans can change! If you need to cancel your appointment, please inform me at least 24 hours in advance. If you do not cancel within that time, the $20 deposit will be kept as it is non-refundable.
No-Show
If you don’t show up for your appointment, your $20 deposit will be retained. It is non-refundable.
Rescheduling
If you would like to reschedule your appointment, please contact me directly so I can find a different day that fits into my schedule. I’ll do my best to accommodate your request.
Travel fee & Touch ups
If I need to travel to your location, a travel fee of $30 will apply.
If you would like me to stay at your event for touch-ups, there will be an additional $20/hr charge.
Requesting a Different Day
If you'd like to book an appointment on a day that is not currently on my schedule, feel free to contact me. I’m happy to work with you to find a day that suits us both. However, please provide at least one week's notice for such requests so we can plan accordingly.
Service Denial
Delia Skin City Luxe reserves the right to deny service to any client for any reason, at the discretion of the business. This decision may be based on regarding safety, behavior, or any other factors deemed relevant by the business.
Preparation for Appointment
Please ensure the area where the service will be performed is clean and ready. This will help avoid delays and allow me to create the best possible results.
Payment Methods
I accept payments via Cash App, Apple Pay, and cash. Please note that the $20 deposit must be made through Cash App or Apple Pay. I will communicate with you directly to receive the deposit and secure your appointment.
Heads Up!
Upon arrival for your appointment, there will be two forms that will need to be signed: a photo consent form and a contract. If you have any questions about these forms, feel free to contact me.